waypointjobs

Apolis

Desktop Support Field Services

tahoe vista, CA

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About this opportunity

Apolis lists this Desktop Support Field Services opportunity in tahoe vista, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Field Services / Desktop Support Engineer

We are seeking a Field Services/Desktop Support Engineer with hands-on experience in desktop support, endpoint management, and desktop patching. The ideal candidate will provide onsite technical support, manage endpoint devices, deploy software and patches, and ensure a secure and reliable desktop environment.

Role and Responsibilities:

Provide advanced desktop and end-user support.

Troubleshoot hardware, software, and operating system issues.

Deploy desktop images, software packages, and patches.

Administer endpoint management platforms.

Monitor desktop health and resolve recurring issues.

Support asset management and workstation lifecycle activities.

Apply endpoint security controls and compliance standards.

Collaborate with Service Desk, Network, and Application teams.

Document technical procedures and knowledge articles.

Required Skills:

Desktop Support

Endpoint Management (SCCM, Intune, MECM, or similar)

Desktop Patching

Windows 10/11 Administration

Active Directory

Hardware & Software Troubleshooting

Asset Management

Endpoint Security

Ticketing tools (ServiceNow/Jira)

Qualifications:

3+ years of Desktop Support/Field Services experience.

Experience with enterprise endpoint management tools.

Strong troubleshooting and customer support skills.

Excellent communication and documentation abilities.

Worksite address

tahoe vista, CA, 96148, US

Who can apply

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