About this opportunity
firstPRO, Inc lists this Desktop Support Operations Lead opportunity in boston, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
A technology services firm is seeking a Manager to lead a team of Desktop Support Technicians in Boston, Massachusetts. The role involves driving operational excellence, managing ticket workflows with ServiceNow, and overseeing daily onsite support operations. Candidates should have a Bachelor’s degree, 3–5 years of relevant experience, and a strong technical background, particularly with Windows and enterprise hardware. This position offers a dynamic environment focused on continuous improvement and team leadership.
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Worksite address
boston, MA, 02298, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.