About this opportunity
BDS Dealer Pros lists this Detail Tech Team Lead Wilmington, NC opportunity in wilmington, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Thank you for your interest in joining BDS Auto Advantage
BDS Auto Advantage currently operates locations in Raleigh, Cary and Fayetteville. We are always looking for hard-working, trustworthy individuals to be part of our team. We are an equal opportunity employer.
Please check our current openings below.
Position: Detail Tech Team Lead Wilmington, NC
Location: Wilmington, NORTH CAROLINA
Job Id: 305
# of Openings: 1
Required Qualifications
Valid Driver's License
Reliable Transportation
Minimum of 3 years of professional automotive detailing experience
Previous leadership, supervisory, or team lead experience preferred
About BDS Dealer Pros
Since 1996, BDS Dealer Pros has grown to become one of the largest automotive detailing and reconditioning companies in Central North Carolina. We partner with automotive dealerships to provide exceptional detailing services while maintaining the highest standards of quality, efficiency, and customer satisfaction.
We are seeking an experienced Automotive Detail Team Lead who is passionate about automotive detailing and has the leadership skills to motivate a team while ensuring every vehicle meets our quality standards.
Position Summary
The Automotive Detail Team Lead is responsible for leading the daily operations of an automotive detailing team while actively participating in the detailing process. This is a working leadership position that requires extensive hands-on detailing knowledge combined with strong leadership, communication, and organizational skills.
The Team Lead is responsible for maintaining quality standards, improving productivity, training and coaching employees, building strong customer relationships, and ensuring a safe, efficient work environment.
Success in this role is measured by consistently delivering exceptional quality, maximizing team productivity, maintaining high levels of customer satisfaction, developing team members, and ensuring dealership and company standards are met every day.
Lead, coach, and motivate a team of Detail Technicians.
Provide hands-on training and ongoing development for new and existing employees.
Set the standard for quality, productivity, professionalism, and customer service.
Assign daily work and monitor workflow to maximize efficiency.
Assist team members when workloads increase or staffing shortages occur.
Provide coaching, corrective feedback, and communicate performance concerns to management.
Help create a positive, respectful, and accountable team culture.
Vehicle Detailing
Perform professional interior and exterior vehicle detailing.
Wash, clay, buff, polish, wax, and protect vehicle finishes.
Perform paint correction when required.
Clean and condition interiors including carpets, upholstery, leather, plastics, glass, and trim.
Photograph vehicles after receiving company training.
Move vehicles safely throughout dealership property.
Maintain dealership presentation standards on every vehicle.
Quality Control
Ensure dealership and company quality standards are consistently met.
Monitor production goals, turnaround times, and team efficiency.
Maintain excellent relationships with dealership personnel.
Operations
Coordinate daily production with dealership management.
Maintain inventory of detailing supplies and equipment.
Ensure equipment is properly maintained and report repair needs.
Maintain accurate documentation and daily operational records.
Assist with scheduling and staffing needs as directed.
Safety & Compliance
Promote and enforce all company safety policies.
Ensure proper handling of chemicals and detailing equipment.
Maintain a clean and organized work environment.
Report accidents, injuries, property damage, and safety concerns immediately.
Ensure compliance with OSHA regulations and company policies.
Protect company assets including vehicles, keys, tools, and equipment.
Qualifications
Required
Minimum 3 years of professional automotive detailing experience
Strong knowledge of professional detailing techniques, products, and equipment
Valid driver's license with acceptable driving record
Reliable transportation
Ability to work evenings and weekends
Ability to drive both automatic and manual transmission vehicles (preferred)
Preferred
Previous leadership or supervisory experience
Experience training and mentoring employees
Strong customer service and communication skills
Computer proficiency for basic reporting and communication
Physical Requirements
This position requires:
Standing and walking for extended periods
Frequent bending, kneeling, squatting, reaching, and climbing
Regular lifting of up to 75 pounds
Working both indoors and outdoors in varying weather conditions
Exposure to cleaning chemicals, noise, and moving vehicles
Ability to safely operate detailing equipment and tools
Health Insurance
Vision Insurance
Life Insurance
401(k) with Company Match
Paid Time Off
Employee Referral Program
Opportunities for Advancement
Why Join BDS Dealer Pros?
At BDS Dealer Pros, we believe great leaders build great teams. If you're an experienced automotive detail professional who enjoys developing people, maintaining high-quality standards, and leading by example, we'd love to have you join our team.
This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. BDS Dealer Pros reserves the right to modify responsibilities as business needs change.
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Worksite address
wilmington, NC, 28412, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.