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TriHealth

Diabetes Care & Education Specialist – RN or RD

montgomery, OH

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Job description

Join TriHealth as a Diabetes Care & Education Specialist!

*Strong consideration for candidates with direct patient care experience and a clear focus in diabetes education. *

At TriHealth, our team members are empowered to deliver compassionate, evidence-based care that strengthens the health of our community. As a Certified Diabetes Care and Education Specialist, you’ll be part of an interprofessional team that values collaboration, innovation, and whole-person care. TriHealth is committed to supporting clinicians with the resources, technology, and professional development needed to make a meaningful impact - ensuring you can focus on what matters most: helping patients achieve confidence, control, and improved quality of life in their diabetes and cardiometabolic journey.

In this role, you’ll guide patients through personalized education, behavior-change strategies, and comprehensive self‑management support. You’ll work closely with providers, leverage advanced tools, and manage your own patient panel to deliver seamless, patient‑centered care. At TriHealth, your expertise is respected, your voice matters, and your work directly contributes to healthier outcomes for the individuals and families we serve.

Location:

This position will float between locations:

3 days/week at West Chester office (8040 Princeton Glendale Rd)

1 day/week work‑from‑home

1 - 2 times/month at Montgomery office (10496 Montgomery Road)

Work Schedule:

Full-Time (64 hours bi-weekly)

Day Shift

No weekend, Holiday or on call Commitment

Benefits:

TriHealth offers a competitive benefits package - including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. Please view our benefits page

Job Requirements:

Bachelor’s degree in nursing or Dietetics/Nutrition

Registered/Licensed Dietician or Registered Nurse

Dietician must hold current license as well as registration by Commission on Dietetic Registration

Registered Nurse must hold current license

2-3 years' experience

Must have certification as Certified Diabetes Care & Education Specialist (CDCED) by CBDCE OR is eligible to sit for certification examination within 24 months of hire date.

Job Overview:

The Certified Diabetes Care and Education Specialist (CDCES) deliver comprehensive and seamless services that bridge the gap and integrate clinical and self‑management aspects of diabetes and cardiometabolic care. The CDCES is an integral part of the interprofessional team. Team member will collaborate and provide comprehensive, patient‑centered care, and education conducive to behavior change and improved quality of life. The CDCES supports and advocates for people affected by diabetes to help the patient achieve individual goals.

Job Responsibilities:

Provides quality diabetes self‑management education and medical nutrition therapy (limited to Registered Dietitians) in individual and group settings (both in‑person and virtually) based on assessed needs.

Utilizes appropriate teaching techniques that are sensitive to the learning preferences of the person with diabetes.

Manages virtual classes including presentation of material, answering questions, and pre and post class communication and documentation.

Completes comprehensive assessments for 1:1 patient visits, including emotional and behavioral health, interprets personal health data, develops an individualized care plan based on the patient’s assessed needs and goals and promotes successful self‑management.

Effectively demonstrates ability to evaluate pertinent labs related to diabetes and associated comorbidities such as cardiometabolic, renal health, etc.

Routinely reviews lab results and targets with all patients, to ensure their understanding.

Works collaboratively with patients and providers to establish targets and individualized goals.

Actively participates as a member of the multidisciplinary team by identifying resources, interventions and strategies to help patients more confidently navigate key areas impacting their diabetes self‑management plan including healthy eating, exercise/physical activity, glucose monitoring, medications, problem solving, healthy coping and reducing disease related risks.

Demonstrates ability to manage a panel of patients including initial assessment, development of care plan with patient.

Manages patient panels and updates providers regularly with wins/successes as well as patient barriers and needs.

Demonstrates ability to utilize technology to assist patient with diabetes care and education, in individual and population health diabetes services.

Working Conditions:

Climbing - Rarely

Concentrating - Consistently

Continuous Learning - Consistently

Hearing: Conversation - Consistently

Interpersonal Communication - Consistently

Kneeling - Rarely

Lifting Lifting 50+ Lbs - Rarely

Lifting 11-50 Lbs - Rarely

Pulling - Occasionally

Pushing - Occasionally

Reaching - Occasionally

Reading - Consistently

Sitting - Consistently

Standing - Consistently

Stooping - Occasionally

Talking - Consistently

Thinking/Reasoning - Consistently

Use of Hands - Consistently

Color Vision - Consistently

Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS…

Welcome everyone by making eye contact, greeting with a smile, and saying \"hello\"

Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist

Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS…

Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met

Offer patients and guests priority when waiting (lines, elevators)

Work on improving quality, safety, and service

Respect: ALWAYS…

Respect cultural and spiritual differences and honor individual preferences.

Respect everyone’s opinion and contribution, regardless of title/role.

Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS…

Value the time of others by striving to be on time, prepared and actively participating.

Pick up trash, ensuring the physical environment is clean and safe.

Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS…

Acknowledge wins and frequently thank team members and others for contributions.

Show courtesy and compassion with customers, team members and the community

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