Diet Clerk - Per Diem

Job description

JOB SUMMARY:

This person works as a team to provide food service that is safe, accurate, and responsive to the customer and patient's needs. This person may work within the Diet Office in one or more of the following areas. Diet Clerk duties include processing patient and guest meal orders using phone, foodservice software, and electronic health record in a timely and accurate manner based on diet orders and restrictions. Formula Tech duties include preparation and mixing of patient formula orders in a timely and accurate manner based on formula orders and safety guidelines. Human Milk Tech duties include preparation and fortification of human milk orders in a timely and accurate manner based on fortification orders and safety guidelines. Tray in Motion (TIM) Clerk duties includes working on trayline to check meal trays for accuracy and deploying trays from kitchen to tray passers in a timely and accurate manner using scanners, meal carts, and other transport equipment. This person maintains cleanliness and sanitation of work areas and equipment. This position is responsible for providing excellent customer, patient, and staff interactions and is looked upon as the ambassador for the department of Nutrition and Food Services.

%

of time

Essential Function (Yes/No )

Key Responsibilities

20

Yes

Customer Service

Smile, greets, and offers assistance to patients, customers, and staff.

Knows the menu being served.

Understands and provides accurate information to inquiries.

Ensures a professional and gracious environment.

Effectively communicates with a wide variety of individuals inside and outside the Medical Center.

20

Yes

General Safety and Sanitation

Follows proper hand washing procedures and glove use while performing duties.

Prevents cross contamination of clean and dirty while performing duties.

Processes orders using safety standards while utilizing correct equipment and ppe.

Properly identifies patients and labels formula and human milk.

Cleans and sanitizes work surfaces, work areas, and equipment.

Cleans, organizes, and restocks work areas in a timely manner.

Sorts trash, recycling, and compost accurately.

Performs required documentation for duties assigned.

Utilizes all necessary IT applications to perform job duties.

Adheres to safety guidelines.

55

Yes

Diet Clerk

Processes patient meal orders via phone calls and electronic meal requests per diet order restrictions, likes, dislikes and allergies while maintaining patient privacy. This includes

Understanding different diet orders and basic nutrition principles to guide patients on selection of meals.

Consistently and correctly verifies patient name, date of birth, diet order, allergies, and other special needs for each patient before inputting selections.

Inputting patient selected menu items, snacks, nourishment requests into the foodservice software accurately.

Continuously processing new admits and diet order changes.

Answers all phone calls and electronic meal orders while providing excellent customer service to maintain a service level greater than 95%.

Runs necessary meal reports as needed for foodservice operations. This includes

Printing and setting up tray tickets for opt out patients and other special patient meals for tray line.

Maintains an organized and professional environment in the diet office.

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Who can apply

Review the original listing for work authorization, qualifications and employer requirements.