About this opportunity
Johnson Johnson lists this Digital CX Insights Lead - Channel Optimization (Remote) opportunity in raritan, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Johnson & Johnson is seeking a Lead Analyst, Digital CX Channels & Insights to drive cross-functional digital customer experience improvements across multiple channels. Based in the US with locations in Raynham, MA; Raritan, NJ; Palm Beach Gardens, FL or West Chester, PA, the role leads analytics, channel performance, and process optimization on Salesforce CRM, IVR, and digital ordering platforms.
The ideal candidate will translate business needs into prioritized requirements, develop
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Worksite address
raritan, NJ, 08869, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.