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Dental Metrics Maven

Digital Dental Laboratory Manager

city of rochester, NY

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Job description

Dental CAD/CAM Manager

Location: Rochester, NY

Job Type: Full-time, Onsite

Compensation: $90,000–$110,000 per year, based on experience

Additional Compensation: Incentive opportunities available

Benefits: Premium benefits package and relocation assistance available

Job Overview:

A growing dental laboratory is seeking an experienced Dental CAD/CAM Manager to lead and support its digital design team. This role is ideal for a strong CAD/CAM professional who combines advanced technical knowledge with leadership, organization, and the ability to guide a team in a fast-paced dental lab environment. The right candidate will oversee digital design workflows, support quality standards, troubleshoot technical issues, and help improve efficiency across the department.

This opportunity offers a competitive compensation package , premium benefits , incentive opportunities , and relocation assistance for qualified candidates.

Key Responsibilities:

Lead, support, and mentor CAD/CAM designers and digital team members.

Help manage daily workflow, case assignments, scheduling, and production priorities.

Review digital designs for accuracy, function, fit, and overall quality.

Ensure cases meet internal quality standards and doctor/customer expectations.

Support complex case planning and provide technical guidance to the team.

Help improve CAD/CAM procedures, workflow consistency, and department efficiency.

Troubleshoot digital design, scanning, printing, milling, and software-related issues.

Work with lab leadership and other departments to support smooth production flow.

Monitor department performance and help identify areas for improvement.

Assist with equipment, materials, and resource planning as needed.

Qualifications:

5–7 years of dental laboratory CAD/CAM experience preferred.

Strong experience with digital dental design workflows.

Proficiency with software and platforms such as 3Shape, Exocad, Meshmixer, desktop scanners, 3D printers, and/or CNC mills.

Prior experience supervising, training, or managing a team preferred.

Strong understanding of dental anatomy, occlusion, case design, and production standards.

Ability to troubleshoot technical issues and support digital production needs.

Strong communication, organization, and leadership skills.

Ability to prioritize deadlines and manage workflow in a busy lab environment.

CDT certification is a plus but not required.

Bachelor’s degree or equivalent experience preferred.

Compensation & Benefits:

$90,000–$110,000 per year, based on experience.

Incentive opportunities available.

Premium benefits package.

Relocation assistance available for qualified candidates.

Ideal Candidate:

The ideal candidate is an experienced CAD/CAM dental technician or digital lab leader who enjoys solving technical challenges, supporting team development, and improving digital production processes. This person should be comfortable balancing leadership responsibilities with hands‑on technical support when needed.

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