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Job description
Product Manager – VP, Digital Channels & Connectivity
This role provides an enterprise-level product mandate to define the agenda and drive strategy and execution for Data Reporting, Analytics, and Insights across JPM Access and core client connectivity channels. The position carries accountability for client impact, platform resilience, financial performance, and adoption at scale.
Key Responsibilities
Develop a product strategy and vision for Data Reporting, Analytics and Insights that delivers value to customers across JPM Access and core connectivity channels.
Manage discovery efforts and market research—including client, stakeholder, and regulatory inputs—to uncover customer solutions and integrate them into the product roadmap.
Own and maintain a product backlog that enables development to execute against the strategic roadmap, including prioritization, dependency management, and release planning.
Build a success-metrics framework and track performance across cost, feature/functionality, risk posture, reliability, adoption, and operational outcomes to inform prioritization and trade-offs.
Oversee product financial performance and investment governance by managing P&L, budget planning, investment cases, spend prioritization, margins/cost-to-serve, and benefit realization, with input to pricing, packaging, and funding models as relevant.
Establish an executive stakeholder cadence and lead governance by preparing materials, negotiating trade-offs, and driving decisions across product, technology, operations, and controls while actively managing risks and dependencies.
Lead senior client engagements to validate strategy, communicate roadmap direction, and resolve escalations in partnership with Coverage and client teams, translating outcomes into governed product decisions and delivery plans.
Drive go-to-market readiness and adoption at scale by ensuring positioning, enablement, launch governance, operational preparedness, and required control sign-offs, and by managing post-launch performance reviews and adoption plans.
Maintain resiliency and control standards by ensuring control design adherence, operational and audit readiness, and disciplined incident management, including leadership of governance forums and coordination of audit responses as needed.
Build a high-performing product organization by setting execution and documentation standards, coaching and managing talent, and shaping an operating model that drives accountability and cross‑functional delivery at scale.
Required Qualifications
5+ years of experience or equivalent expertise in product management or a relevant domain area.
Demonstrated end-to-end ownership of product strategy and multi-phase roadmap delivery across multi‑channel platforms, with accountability for product outcomes and operational performance.
Experience operating in regulated environments, including resiliency, controls, audit readiness, and incident management, and the ability to establish governance routines that balance delivery speed with risk and control compliance.
Ability to define and manage performance and risk metrics spanning cost, feature/functionality, risk posture, reliability, adoption, and operational performance, and to use those metrics to drive prioritization and disciplined trade‑offs.
Proven financial and investment governance capabilities, including managing product budgets, developing and presenting business cases, making investment prioritization decisions, and tracking ROI, benefit realization, and value delivery.
Strong judgment and executive communication to balance client value, risk/control requirements, and cost, clearly articulate trade‑offs and decisions, and influence senior stakeholders in a matrixed operating model (including escalation management) without relying on direct authority.
Ability to leverage modern productivity and automation tools, including responsible use of AI for summarization, requirements articulation, reporting, and workflow efficiency, while maintaining governance, auditability, and appropriate controls.
Preferred Qualifications
Domain experience in treasury and cash management, reporting and insights products, or connectivity platforms, including scaling platform capabilities across multiple client channels under strong governance and control standards.
Familiarity with reporting formats such as MT, CAMT, and BAI2, and exposure to treasury/cash management reporting concepts, data insights use cases, and/or connectivity products.
Equal Opportunity Employment
We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.
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Worksite address
jersey city, NJ, 07390, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.