waypointjobs

Whataburger

Digital Engineering Director

san antonio, TX

Check who can apply and the requirements below before continuing.

About this opportunity

Whataburger lists this Digital Engineering Director opportunity in san antonio, Texas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Whataburger isn’t just a fast-food burger chain it is where bold leadership starts — and where potential doesn’t just grow, it heatsup. Whether you're leading the line or working behind the scenes, this is the place where opportunities stack up, and every day gives you a chance to Make a Difference.

Since 1950, we’ve invested in people who lead with integrity, Serve with Heart, and bring their best flavor to the team. We believe in working together, speaking up, having a little fun, and Winning as One — because great burgers (and great teams) start with the right ingredients. If you're ready — to learn, grow, impact, and Move Forward Boldly — we’ve got your back and your path cooked to perfection.

Your Recipe for Impact — What You’ll Do

As a Digital Engineering Director, you will lead the strategy, architecture, and delivery of the digital experiences that connect millions of guests to the Whataburger brand. Responsible for web, mobile, digital ordering, loyalty, personalization, customer identity, and supporting integrations, you will drive innovative technology solutions that enhance guest engagement and accelerate business growth. By delivering reliable, secure, and scalable platforms, you will Make a Difference for both customers and team members. Through strong partnerships across Product, Marketing, Data, Security, Restaurant Technology, and Operations, you will Win as One to achieve meaningful business outcomes. By keeping the guest experience at the center of every decision, you will Serve with Heart, and by modernizing technology platforms and championing continuous innovation, you will help Whataburger Move Forward Boldly.

As a Digital Engineering Director, you will:

Lead engineering strategy for web, mobile, digital ordering, loyalty, and personalization platforms.

Define and execute the digital technology roadmap and architecture strategy.

Deliver scalable, reliable, secure, and high-performing digital solutions.

Champion API-first and event-driven architecture practices.

Oversee integrations across POS, payments, loyalty, identity, and third-party platforms.

Advance personalization, rewards, and customer engagement capabilities.

Partner with cross-functional teams to align technology investments with business priorities.

Establish engineering standards for quality, security, performance, and reliability.

Lead CI/CD, automation, observability, and production support practices.

Monitor engineering KPIs and drive continuous improvement.

Evaluate emerging technologies and strategic platform investments.

Develop engineering leaders and build high-performing teams.

Manage budgets, vendors, resource planning, and delivery risks.

The Sauce — Pay & Perks

As a Digital Engineering Director, you will receive:

Competitive Weekly Pay

Bonus Program that scales up to 2.5X payout potential based on company results

Flex Weeks

Paid Corporate Holidays

401(k) match $1/$1 up to 4%

Competitive Medical, Dental and Vision Benefits*

Short-term and Long-term Disability Benefits*

Opportunities for Career Development and Growth

Whataburger Family Foundation - Scholarship Program (dependents eligible) and Hardship Grant Assistance

Discounted Meals for You and a Guest

Wireless Service Discounts

Computer & Software Discounts

Fitness / Gym Discounts

Awards and recognition for all you do

Retirement Celebration Program

What You Bring to the Table — Required Experience

As a Digital Engineering Director, you must have:

10+ years of software engineering or digital technology experience, including leadership of engineering teams.

5+ years of hands‑on software engineering experience.

Experience building and scaling consumer-facing web and mobile applications.

Expertise in APIs, microservices, cloud-native architecture, and distributed systems.

Experience with digital commerce, loyalty, personalization, payments, or customer engagement platforms.

Experience integrating enterprise and customer-facing technology ecosystems.

Knowledge of CI/CD, test automation, observability, and engineering governance practices.

Strong leadership, stakeholder management, and communication skills.

Experience managing vendors, budgets, and large-scale technology initiatives.

Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or related field; equivalent experience accepted.

Extra Toppings — Desired Experience

As a Digital Engineering Director, we prefer you to have:

Experience in QSR, restaurant, retail, hospitality, or eCommerce environments.

Experience with loyalty, rewards, customer data, identity, or engagement platforms.

Experience with real-time personalization and recommendation technologies.

Experience with cloud data platforms and analytics ecosystems.

Experience modernizing legacy systems into scalable, cloud-native platforms.

Success leading enterprise digital transformation initiatives.

Experience building high-performing, multi-level engineering organizations.

Where & How You’ll Work

This role is based at the San Antonio Home Office, working on‑site Monday through Thursday with remote flexibility on Fridays. In this role, you’ll have strong collaboration with leadership, across cross‑functional teams, and with external partners to align capabilities with restaurant realities. The work environment is fast‑paced and requires sound judgment, strategic thinking, and strong collaboration skills. Full‑time availability is required, with occasional extended hours based on business needs, along with occasional travel to properties, project sites, and external meetings. Candidates must reside within commuting distance of the San Antonio Home Office.

Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to E-Verify is a registered trademark of the U.S. Department of Homeland Security.

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Worksite address

san antonio, TX, 78208, US

Who can apply

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