About this opportunity
The Sherwin-Williams Company lists this Digital Solutions & Event Technology Manager opportunity in cleveland, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The Digital Solutions & Event Technology Manager will manage the technology platforms, workflow automation, and digital solutions that power Sherwin-Williams' sales meetings, leadership events, and business operations. This role helps direct technology strategy, improves business processes, manages data and platforms, and supports stakeholders to enhance operations and user experiences.
We set our team members up for success. The Digital Solutions & Event Technology Manager will receive personalized one-on-one training and support to help get the candidate up to speed on the technologies, business processes, and networking critical to the role.
Additional Details:
This role is not remote/hybrid. This role will report Sherwin-Williams Cleveland Global Headquarters located at 1 Sherwin Way, Cleveland, OH 44115
This position will require up to 10% travel
This position is also eligible for (bonus) (commissions) (long-term incentive compensation awards) based on performance and subject to the terms of the Company's applicable plans.
Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.
Why Join Our Team?
Innovation, collaboration, and initiative are valued. We provide hands-on training, ongoing career guidance, and professional development opportunities to help you grow. You will have the freedom to take ownership of meaningful projects, collaborate closely with stakeholders across the business, and make a real impact while enjoying a supportive and fun team culture.
You'll succeed in this roll if you have...
Certain platform or adjacent event planning software experience
Experience in Microsoft Power Platforms, including Power Apps and Power Automate (a bonus)
Built, maintained, and improved automated business processes and workflows
The capability of managing SharePoint Online sites, lists, libraries, and permissions
Knowledge of Microsoft tools and integrations, including SharePoint, Teams, Planner, and Outlook
A solid understanding of user experience (UX) and user-focused solution design
Strong troubleshooting, problem-solving, and process improvement skills
Successfully managed multiple projects and priorities simultaneously
Effective communication and management skills
Experience documenting solutions and providing user support and training
The ability to work effectively with cross-functional teams and business partners
Familiarity with Microsoft Copilot and AI-powered productivity tools is a plus
Event Technology Management
Support the Certain.com technology platform used for company sales meetings, leadership events, and business conferences
Support the technology platforms used for company sales meetings, leadership events, and business conferences
Help manage registration, attendee communications, reporting, and event-related processes
Troubleshoot issues, assist with testing, and event readiness activities
Partner with stakeholders to ensure a smooth and successful event experience
Workflow Automation & Process Excellence
Design, develop, and maintain automated business processes using Microsoft Power Automate
Identify opportunities to automate manual workflows and improve operational efficiency
Build and manage approval processes, notifications, escalation workflows, change requests, reporting automation, and business process integrations
Document standard operating procedures (SOPs) and process governance standards
Continuously evaluate and improve workflow performance, reliability, and scalability.
SharePoint Development & Governance
Develop and manage SharePoint communication sites, team sites, lists, libraries, and business solutions
Create governance standards, site architecture recommendations, and best practices guidance
Ensure content accuracy, usability, security, and long-term maintainability
Provide ongoing support and enhancements for active SharePoint environments
Stakeholder Enablement & Support
Provide technical guidance and consulting for business leaders, project teams, and end users
Develop training materials, documentation, FAQs, and self-service resources
Lead onboarding, training, and user adoption initiatives for digital solutions and business platforms
Function as liaison between business stakeholders, vendors, IT teams, and leadership.
Minimum Requirements:
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must be willing to travel as required by the position
Must have a Bachelor's degree
Must have at least three (3) years of experience in business systems, marketing operations, and/or digital platforms
Must have experience with Certain Event Planning Platform, Touchpoint App or any adjacent type of application
Must have experience with Sharepoint Online
Must have experience supporting event technology platforms and attendee management systems
Must have familiarity with Microsoft Copilot and AI-enabled productivity solutions
Must have experience with data governance and process improvement initiatives
Must have experience with project management and stakeholder management
Must have experience supporting enterprise-wide business applications and operational processes
Preferred Qualifications:
Have a Bachelor's degree in marketing, Business, Information Systems, Computer Science, or related field
Have experience with Microsoft Power Apps
Have experience with Microsoft Power Automate
Have experience with Microsoft Lists
Have experience with Microsoft Planner
Have experience with Microsoft Document libraries
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.