About this opportunity
INPO lists this Digital Workplace Solutions Engineer opportunity in atlanta, Georgia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Atlanta
700 Galleria Parkway
Suite 100
Atlanta, GA 30339, USA
Atlanta
700 Galleria Parkway
Suite 100
Atlanta, GA 30339, USA
Summary of Purpose:
Under minimal supervision, this role, internally referred to as Client Engineer III (Digital Platforms), is responsible for developing, configuring, and supporting intelligent business solutions, AI-powered agents, automations, and integrations across Microsoft 365, Copilot Studio, Power Platform, Teams and other digital workplace technologies. This role delivers innovative solutions that address business needs, contributes to the development of standards and best practices, and supports the implementation of new models and techniques. This role participates in technical design sessions, assists with system administration, and provides technical guidance to peers and junior team members, helping drive operational excellence and digital enablement across the enterprise. The role serves as a technical leader in leveraging Microsoft AI capabilities to improve productivity, automate business processes, and enable the workforce through governed use of AI, low code development, and digital workplace technologies.
Essential Functions
Designs, develops, deploys, and supports AI-powered agents, agentic workflows, applications, automations, integrations, and digital workplace solutions using Microsoft Copilot for Microsoft 365, Copilot Studio, Power Platform, Teams, SharePoint, ServiceNow, and related technologies
Partners with business stakeholders to gather requirements, facilitate workshops, evaluate solution alternatives, and deliver technology-enabled business improvements that drive productivity, employee experience, and business outcomes
Provides subject matter expertise and technical guidance on AI adoption, agent development, governance, security, citizen development, and responsible use of Microsoft AI and digital workplace technologies
Establishes and promotes best practices for solution design, architecture, integrations, security, and platform administration; reviews citizen-developed solutions for compliance with organizational standards and governance requirements
Develops and maintains technical documentation, training materials, communications, and enablement resources; supports implementation, adoption, change management, and ongoing user success
Evaluates emerging technologies, AI capabilities, low-code/no-code platforms, and automation solutions through research, prototyping, and proof-of-concept activities; recommends and implements innovative solutions that support organizational objectives
Collaborates across IT, business units, and external partners to drive digital enablement, innovation, operational excellence, and continuous improvement
Performs other duties as assigned
Knowledge, Skills, and Abilities
Demonstrates advanced knowledge of Microsoft 365, Copilot for Microsoft 365, Copilot Studio, Power Platform, Teams, SharePoint, ServiceNow, and related Microsoft AI and digital workplace technologies, including agent development, intelligent automation, integrations, platform administration, and enterprise governance.
Demonstrate advanced knowledge of Microsoft AI technologies, including Copilot for Microsoft 365, Copilot Studio, Power Platform, Microsoft Graph, Dataverse, enterprise search, agent orchestration, prompt engineering, intelligent automation, and responsible AI practices.
Demonstrates knowledge of application design, architecture, and solution lifecycle practices, applying technical expertise to design, configure, and support scalable business solutions.
Ability to communicate complex information in a clear, understandable, and influential manner to stakeholders
Ability to lead and work collaboratively with diverse teams to achieve common goals, while mentoring team members
Demonstrates advanced planning, organizational, and time management skills, leading multiple projects, guiding team members, and driving strategic initiatives to achieve organizational goals
Advanced ability to conduct research, gather information, and stay current with industry trends and best practices in order to influence change within relevant specialty area
Exemplifies a strong ability to seek out and learn from feedback, coaching, and new experiences. Proactively adapts to new challenges and leverages learnings to drive innovation and mentor others
Demonstrated ability to facilitate collaboration across various departments to harness collective creativity and drive innovative solutions. Utilize strong communication skills to effectively convey ideas and lead discussions. Demonstrated impact in cross-functional projects, ensuring alignment and synergy among diverse teams
Ability to work and maintain confidentiality of highly sensitive/private information
Education, Licenses, and Certifications
Required
High School Diploma or GED
Preferred
Bachelor's degree in information technology, computer science, or a relevant specialty area
Microsoft AI or Copilot related certifications Microsoft Applied Skills: Build an agent in Microsoft Copilot Studio
Microsoft Certified: Power Platform Solution Architect Expert
Microsoft Applied Skills: Extend Microsoft Copilot
Experience
Required
Four or more years of professional work experience
Two or more years of experience designing, developing, deploying and supporting Microsoft AI solutions, Copilot studio agents, AI assistants, conversational experiences and intelligent workflow solutions within governed enterprise environment.
Experience supporting AI adoption, user enablement, training, and change management for Microsoft Copilot and related AI capabilities.
Preferred
Five or more years of experience customizing or configuring M365/O365, Power Platform, Teams, SharePoint, and/or Copilot Studio
Five or more years of experience administering, configuring, and developing on the Microsoft platform, specifically with PowerApps and Power Automate
Additional Requirements
Work Context
Must be able to work prolonged periods sitting at a desk and working on a computer
Must be able to work under minimal supervision
Must be able to sit, stand, walk, stoop, kneel, crouch, climb, and crawl
Must be able to lift 25 pounds
Must have a US state or territory issued Real ID compliant driver’s license or identification card
Behaviors and Assessments/Additional Requirements
All INPO employees are expected to abide by behavioral expectations as outlined in INPO’s Core Values, Team Effectiveness Attributes, and Leadership Effectiveness Attributes
Employment is dependent upon successfully completing a pre-employment background check and drug and alcohol test
This position may require obtaining unescorted access status
This position requires direct or indirect access to certain export-controlled technology, for which INPO may be required to obtain an export license in accordance with applicable U.S. export control laws and regulations. If an export license is required, any offer of employment at INPO for this position is contingent upon receipt of the export license or authorization
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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Worksite address
atlanta, GA, 30383, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.