About this opportunity
IHG lists this Dining Room -Server (MJSH) opportunity in chicago, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Role Purpose
Great restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As a Restaurant Server, you'll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest's experience to their unique tastes, you'll create memories as delightful as the dishes.
RELATIONSHIPS:
Reports directly to the Michael Jordan Steak House General Manager.
Co-operates & communicates with other employees
Interacts with guests as appropriate.
DUTIES AND RESPONSIBILITIES:
Serves food and beverage to guests in established service style and standard.
Promote image of the restaurant by displaying impeccable manners, diplomacy and tact towards guests.
Maintain constant flow of communication with and to the team.
Always recommends specials, meals, appetizers, and/or beverages to the guests in an upselling manner and answers any questions.
Relays orders to kitchen following established procedures
Monitors guests to fulfill additional requests.
Maintains supplies of China, Cutlery and Condiments for side station; keeping station clean and orderly.
Assists Hostess in guests service greeting and seating
Communicates politely and display courtesy to guests.
Communicates to his/her manager any difficulties, guest comment and other relevant information
Sets and clears tables ensuring standards are met.
Folds linen napkins prior to and after each shift.
Collects Food & Beverage orders from the kitchen, returns used china, glass and silver to the dishwashing area.
Follows the procedures on Cash handling and Bill presentation; including audit and closing all bills correctly in Micros and depositing cashier envelop(s) to the Front Desk drop safe.
Prepares and presents Bills according to hotel standard, closing Bill immediately on computer.
Performs duties noted on the daily tasks & cleaning schedule
At IHG we are committed to providing our employees with a safe, secure and healthy workplace. It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures.
Establishes and maintains effective employee working relationships
Attends and participates in daily briefings and other meetings as scheduled.
Attends and participates in training sessions as scheduled.
Implements the hotel and department regulations, policies and procedures including but not limited to:
House Rules and Regulation
Health and Safety
Grooming
Quality
Service
Hygiene and Cleanliness
Perform other duties, tasks and special projects as assigned.
QUALIFICATIONS:
Essential:
Must be able to speak and understand English
High School diploma or equivalent
Food Hygiene awareness and at least basic training.
Ability to communicate in English with guest.
Ability to compute basic mathematical calculations.
Ability to provide legible written communication.
Must be TIPS Certified prior to or after hire
Desirable:
Previous job related experience.
Food Hygiene certificate.
First aid awareness.
Possess a friendly, upbeat & outgoing personality.
Essential Skills:
Ability to perform job functions with attention to detail, speed and accuracy.
Ability to prioritize, organize and follow through.
Ability to be a clear thinker remains calm and resolves problems using Sound judgment.
Ability to work under pressure.
Ability to work an 8-hr shift in all types of conditions pertinent to the job.
Ability to comprehend instructions
Ability to work cohesively with co-workers as part of a team.
Ability & willingness to perform job tasks according to established standards.
Must be flexible and able to work nights, weekends, and/or holidays as required.
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
The salary range for this role is 13.14 to $14.24. This is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Important information :
The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
If you require reasonable accommodation during the application process, please click here .
IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
For roles or applicants in San Francisco only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Worksite address
chicago, IL, 60290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.