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Job description
Salary: $80,000 - $85,000
Other Forms of Compensation: Full Benefits, 401K, and PTO
At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.
We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization.
Job Summary
Chartwells Higher Education is seeking a self-motivated individual for the role of traveling Director of Operations based out of the IIT campus in Chicago. This role requires about 80% travel to other accounts and will assist in new account openings. This exciting role will be a the forefront of operations excellents and training to advise and participate in the day-to-day operations and financial success of multi-unit campus dining locations. This includes adhering to contract guidelines, the Health Department’s regulations, company standards, and expectations of food quality, freshness, and presentation.
With Chartwells rapid growth trajectory, there's immense potential for you to advance authoritatively and make an immediate impact on our food service operations.
Key Responsibilities
Maintains and implements standards of quality in all areas of the foodservice operation.
Ensures compliance with all regional and account programs and policies.
Accountable for accurate reporting for the account.
Maintain client and customer happiness by ensuring food quality and customer service standards are met consistently.
Supervise the hiring, training, and development of staff to uphold excellence in service and food quality.
Formulates budgets and plans for the operation.
Prepare and complete all vital daily, weekly, and financial reports, including those related to food and labor costs.
Ensure compliance with all quality and food safety standards to guarantee the health and safety of our customers.
Champion strong client relationships to align our programs with their objectives, driving happiness and retention.
Perform other duties as assigned to support the efficient functioning of dining operations.
Preferred Qualifications
BS degree preferred
Five years of foodservice management experience required
Higher Education experience in board and retail operations is required
Knowledge of P&L accountability and contract-managed service experience is required.
Knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing, and presentation
Strong leadership abilities with validated experience in supervising and developing staff.
Excellent organizational skills and ability to prioritize optimally.
Outstanding customer service skills with a dedication to maintaining high standards of quality.
Proficiency in preparing and analyzing financial reports.
Flexibility to work evenings, weekends, and holidays as needed.
ServSafe® Certified.
Chartwells Higher Education is a member of Compass Group USA
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Chartwells Higher Ed maintains a drug-free workplace.
Associates at Chartwells Higher Ed are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
For positions in Washington State, Maryland, or to be performed Remotely.
Certain positions may require Florida Level 2 background screening. Details:
Chartwells HE
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Worksite address
chicago, IL, 60290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.