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Job description
Schedule: Monday through Friday, 8:00am – 5:00pm
Solo Printing is a full-service print and direct mail provider specializing in high-impact, data-driven campaigns for healthcare, retail, and enterprise clients. We combine advanced production capabilities with deep postal expertise to maximize delivery efficiency and minimize costs for our clients.
As we continue to grow, we’re looking for a Direct Mail & Postal Operations Coordinator to take ownership of the data-to-mail pipeline and postal strategy behind our campaigns.
Position Overview
The Direct Mail & Postal Operations Coordinator is responsible for managing the workflow between customer data intake and final mail induction, ensuring accuracy, compliance, and optimal postage outcomes.
This role is heavily focused on data coordination, USPS compliance, and postage optimization . You will work cross-functionally with data processing teams, internal operations, and third-party logistics partners to ensure campaigns are executed efficiently and cost-effectively.
Key Responsibilities
Data & Workflow Management
Receive and review customer data files for direct mail campaigns
Collaborate with internal data processing teams to ensure proper formatting, cleansing, deduplication, and presorting
Validate data integrity and ensure readiness for production and mailing
Communicate with USPS personnel to resolve mailing and compliance issues
USPS Compliance & Mail Preparation
Ensure all mail files and campaigns meet USPS regulations and requirements
Oversee proper mail classification, presort standards, and documentation
Stay up to date on USPS regulations, promotions and industry developments
Experience with Every Door Direct Mail (EDDM) campaigns and processes
Postage Strategy & Optimization
Analyze and determine the most cost-effective postage strategies for each campaign
Maximize postal discounts through presort, commingling, drop shipping, and other techniques
Identify opportunities to reduce postage spend while maintaining delivery timelines
Postage Statements & Documentation
Generate, review, and submit postage statements and required USPS documentation
Ensure accuracy in postage calculations and billing
Coordinate with USPS and internal teams on approvals and submissions
Prepare, review, and submit USPS Form 3607 and related postal documentation
Work with third-party postal logistics and freight providers to optimize mail transportation and drop-shipping
Coordinate mail entry points (SCF and drop shipments) to reduce postage costs and improve delivery speed
Manage relationships with external mailing and logistics partners
Cross-Functional Collaboration
Partner with client services and our production teams to align timelines and expectations
Provide guidance on mail strategy during campaign planning
Communicate proactively about potential issues, delays, or optimization opportunities
Process Improvement & Reporting
Track postage costs, savings, and efficiencies across campaigns
Identify and implement process improvements in data flow, documentation, and logistics
Develop best practices for postal optimization and operational efficiency
Qualifications
Required
2-4 years of experience in direct mail, mailing operations, or postal optimization
Strong knowledge of USPS regulations, classifications, and postage strategies
Knowledge of USPS bulk mail requirements, including mail piece design, weight and size specifications, addressing standards, IMb barcodes, presorting, NCOA, and CASS certification
Familiarity with postage statements, Mail.dat processing, and USPS documentation
Strong analytical and problem-solving skills
Excellent organizational and communication skills
Preferred
Experience working with third-party postal logistics
Knowledge of postal software (e.g., BCC Mail Manager, USPS Gateway, Postal 1)
Background in high-volume direct mail environments
Understanding of data processing workflows for direct mail
Key Traits for Success
Detail-oriented and highly accurate
Strong understanding of how to save money on postage
Proactive problem solver who anticipates issues before they happen
Comfortable working across teams and managing moving parts
Be a key driver in optimizing one of the most critical cost centers in direct mail
Opportunity to shape and improve internal postal strategies
Work with a growing, fast-paced team serving high-volume clients
Competitive compensation and benefits
Pay
Salary Range: $55,000 - $70,000 (Based on experience)
Signing Bonus: Eligible after 6 months of employment
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.