About this opportunity
Housing Matters lists this Direct Services Coordinator opportunity in santa cruz, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Direct Services Coordinator (Varied Shifts) - ERP
Housing Matters partners with individuals and families to create pathways out of their homelessness into permanent housing. We are a leader in working to end homelessness – and we want you to be part of our team! We are looking for individuals eager to make a difference and willing to enthusiastically commit to join in our vision that homelessness in Santa Cruz County should be rare, brief, and non-recurring.
The primary role of the Direct Services Coordinator (DSC) is to actively support program activities and maintain a safe and clean environment for all shelter guests at the Housing Matters' Live Oak Landing shelter. Additionally, DSCs remain vigilant and available to handle all emergencies that may arise.
Hours and Benefits:
This Direct Services Coordinator role is an hourly, 32-hours per week, non-exempt position, and eligible for our generous Benefits and PTO plan.
Benefits Summary:
6 Medical plans - 100% employee coverage (On select plans)
Dental - 100% employee coverage
Vision - 100% employee coverage
Life insurance (UNUM) - 100% employee coverage
403b Retirement Savings matched up to 3% dollar-for-dollar with no vesting period
Employee Assistance Program (EAP) and Travel Assistance
PTO, 1 paid floating holiday, 9 paid holidays
Regularly scheduled shifts are:
Monday, 6:00 am – 2:00 pm, Tuesday, 2:00 pm -10:00 pm, Wednesday, 2:00 pm -10:00 pm, and Sunday, 6:00 am – 2:00 pm
May include holidays
Starting Wage (Offer is Dependent on Experience):
$22.00 $22.66 $23.34 $24.04 $24.76 $25.50
Preferred Experience/ Education Requirements:
High school diploma or GED completion
Bilingual English and Spanish speaking preferred
EMT certification is a plus
Special Requirements:
CPR and First Aid certification required
In possession of a valid California Driver's License and a clean driving record
Ability to work independently and with little supervision
Thorough knowledge of:
Barriers to housing for people experiencing homelessness
De-escalation techniques
Multitasking in a fast-paced environment
Radio communication
Sanitation techniques
Typical Job Duties:
Maintaining a safe, secure, and clean environment
Be available to answer questions and problem-solve with shelter guests
Distribute meals during designated mealtimes and provide supplies as needed
Understand and apply housing first and harm reduction strategies
Maintain and role model professional boundaries at all times
Respond appropriately to potential encounters using de‐escalation techniques
Call upon community resources for assistance when appropriate
Maintain quiet hours and visitor policy
Communicate with staff via email or during shift handoffs
When appropriate, complete Incident Reports under policy guidelines
Review and maintain accurate documentation during shifts
Provide support to staff and community organizations during program activities
Attend staff and agency trainings and meetings as required
Other duties as assigned
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
All qualified applicants will receive consideration for employment at Housing Matters without regard to race, color, creed, religion, national origin, ancestry, physical or mental disability, medical condition (including cancer-related and genetic characteristics), marital status, sexual orientation, age (over 18), veteran status, gender, pregnancy, or any other non-merit factor unrelated to job duties. Such action shall include, but not be limited to, the following: recruitment; advertising, layoff or termination, rates of pay or other forms of compensation, selection for training (including apprenticeship), employment, upgrading, demotion, or transfer.
Worksite address
santa cruz, CA, 95061, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.