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Advocates

Direct Support Staff - Developmental Services

norfolk, MA

Check who can apply and the requirements below before continuing.

About this opportunity

Advocates lists this Direct Support Staff - Developmental Services opportunity in norfolk, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Schedule: Monday through Friday 7am-3pm

We’re looking for enthusiastic, compassionate, and motivated team players to provide meaningful support to individuals in a residential setting. If you’re ready to start—or grow! — your career in human services, this is a great opportunity to make a real impact every day.

Starting Rate

$18.50/hour

Overview

As a Direct Support Staff, you’ll provide hands‑on support, guidance, and encouragement to adults with developmental disabilities. This is an entry‑level role with meaningful responsibilities and the chance to build lasting relationships. In this role, you’ll assist individuals with daily living activities, such as personal care, meals, routines and community outings – while helping them build skills and independence.

Direct support professionals at Advocates enjoy a supportive environment, opportunities for advancement, and a strong commitment to work‑life balance.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.

We’re a nonprofit, mission‑driven organization with a person‑centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.

At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Minimum Education Required

High School Diploma/GED

Responsibilities

Provide daily support at home and in the community

Help plan and implement daily routines and activities

Support individuals in setting and achieving person‑centered goals

Encourage participation in community and social opportunities

Support household cleaning and maintenance tasks

Document observations, progress, and any concerns

Implement established treatment and support plans

Provide physical intervention in crisis situations when necessary

Maintain required certifications (CPR/First Aid, MAP, SOLVE, HR/DPPC)

Ensure individuals are treated with dignity, respect, and in alignment with Human Rights policies

Qualifications

High school diploma or equivalent required

Experience in human services or with similar populations preferred

Strong interpersonal, communication, and coaching skills

Ability to work in a fast‑paced, team‑oriented, person‑centered environment

Basic computer skills required

Valid driver’s license, reliable vehicle, and willingness to transport individuals

Commitment to supporting culturally diverse populations

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

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Worksite address

norfolk, MA, 02056, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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