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Nscale

Director, AI Customer Experience & Adoption

northern, KY

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About this opportunity

Nscale lists this Director, AI Customer Experience & Adoption opportunity in northern, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Nscale is seeking a Director of Customer Experience and Engagement to build and lead the organization ensuring customers realize value from the platform. You will own strategy, operating model, and execution across the full customer lifecycle from onboarding to production adoption.

The role sits at the intersection of customers, engineering, product, sales, and infrastructure, requiring deep technical understanding and strong executive communication to drive retention and expansion.

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