About this opportunity
PwC lists this Director, AI-Driven Contact Center Transformation opportunity in chicago, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
PwC seeks a Director, Contact Center Transformation to lead transformation initiatives within our Customer Consulting group. You will set strategic direction, oversee multiple projects, and maintain executive-level client relations to drive growth and service excellence.
You will leverage AI fluency and digital tooling to innovate engagement strategies, analyze journey data, and mentor future leaders while collaborating across PwC Network for scalable impact.
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Worksite address
chicago, IL, 60290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.