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Job description
PwC in New York is seeking a Director, Contact Center Transformation to lead strategic initiatives, drive growth, and mentor future leaders within Customer Consulting. You will guide cross-functional teams, leverage AI fluency, and shape client engagements with a focus on service excellence and customer satisfaction.
You will oversee multiple projects, manage executive relations, and translate vision into scalable, data-driven strategies across the PwC network.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.