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Job description
Arrivia in Scottsdale is seeking a Director of IT Service Desk & End-User Support to guide our global service desk for ~2,000 employees, owning Tier-1 & 2, device lifecycle, Day-1 onboarding, and the AI-first support strategy.
You will build self-service, automate workflows, implement vision, report CSAT/XLA, and partner with Identity, Infra, and Cloud teams; EVP IT Operations reports to.
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Worksite address
scottsdale, AZ, 85261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.