Director, Biomedical Services III

Job description

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Position Title:Director, Biomedical Services III- New York, NY

Other Forms of Compensation:

Intelas, a Compass Healthcare company, delivers smarter asset management by blending expert service teams with intelligent, data-driven strategies that help hospitals improve uptime, simplify oversight, and make more informed capital decisions. Our programs support 100% regulatory compliance and drives 98% equipment uptime—so clinicians can focus on care, not equipment issues.

We support nearly 4,500 healthcare sites nationwide—from large, campus-based acute care hospitals to system-integrated outpatient clinics. With more than 1.15 million medical devices managed, we provide the clarity and consistency needed in today’s rapidly evolving healthcare environment.

Join Intelas—where your career thrives, your potential is unleashed, and your work directly supports patient care. Whether you're just starting out or are a seasoned professional, our people-first approach ensures opportunities for continuous growth, development, and fulfillment.

JOB DUTIES AND RESPONSIBILITIES:

Serve as temporary interim Regional manager during their absence

Implement KPI improvement strategies

Maintain compliance on company ISO:13485 certification standards/QMP policies and requirements

Planning, organizing, and directing the growth, effectiveness and financial performance of the client contract in accordance with company policies and procedures

Manage planned maintenance and electrical safety testing of clinical equipment, devices and systems, and monitor completion of planned maintenance activities performed by outside vendors

Analyze, repair, and test electronic and electromechanical equipment

Provide input on client capital replacement strategies for medical equipment and the maintenance requirements

Lead team huddles and meetings

Respond expeditiously to calls from clinical departments, and customers to evaluate and rectify valid operator complaints and concerns

Display effective client service in accordance with client satisfaction survey protocol

Follow 5S methodology

Participate in regional succession and backfill planning

Mentor and train assigned managers on administrative and personnel matters

Provide leadership and managerial oversight to direct reports, as assigned, maintaining optimum productivity, quality, and efficiency.

Participate in the hiring process to meet staffing objectives

Supervise and instruct personnel in the safe use, application, testing, planned maintenance and repair of all types of clinical equipment technologies and systems

Mentor and train junior biomedical equipment technicians with in-service educational training on proper use and maintenance of equipment

Responsible for engagement survey action plan

Responsible for productivity and staffing that is appropriate to the account(s)

Manage disciplinary issues and other employee relations concerns with guidance from Human Resources

Complete annual employee performance evaluations, competency assessments, training plans, and merit increases on a timely basis.

Responsible for preparation and implementation of specific development and training specific plans for region and key high potential management personnel

Establish and administer on-call schedule; assume on-call responsibilities as necessary

Prepare, present, and explain the equipment database (CMMS) reports

Maintain accurate inventory and documentation on all equipment, inspections and equipment repairs and failures

Manage the equipment database (CMMS) and be able to generate fail code, corrective and planned maintenance completion reports.

Review outcome of planned maintenance actions and make recommendations to department staff concerning improvements

Research and initiate orders for repair parts, working within established budget parameters. Generate purchase orders and effectively find second-source parts

Provide accurate and timely database management of CMMS in accordance with QMS policies and procedures

Maintain accurate records of repairs, calibration, and tests

Perform other duties as assigned that are intrinsic to the successful operation of the business

QUALIFICATIONS:

Education:

Bachelor’s Degree in biomedical equipment technology or electronic equipment or equivalent

CABT, A+, etc, Certifications preferred

Military training preferred

CBET preferred

Experience:

Minimum of seven years servicing a broad representation of clinical/patient care equipment in a hospital environment

Minimum of five years of on-site supervision of hospital technicians preferred

Expert knowledge of electronic circuitry and technical aspects of the operation, repair, and planned maintenance of electronic and electromechanical equipment

Intelas is a member of Compass Group USA

Associates at Intelas are offered many fantastic benefits.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated

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Who can apply

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