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Mason Frank International

Director, Business Applications

boston, MA

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Job description

Overview

Mason Frank International is partnering with a global company to recruit a Director of Business Applications to join their team. The Director of Business Applications will be responsible for guiding the strategy, delivery, and support of the organization's business applications, with a strong emphasis on Salesforce CRM. The role requires driving alignment across departments, shaping the technology roadmap, and ensuring business systems effectively support organizational objectives.

Base pay range

$140,000.00/yr - $190,000.00/yr

Responsibilities

Lead the design, customization, integration, and optimization of Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud) along with DealHub CPQ.

Partner with leaders across Sales, Marketing, Finance, Services, and Support to ensure business applications align with operational and strategic goals.

Translate business priorities into actionable technology strategies and communicate progress clearly to stakeholders.

Define and execute a long-term roadmap for business systems, ensuring scalability and innovation.

Foster collaboration with cross-functional stakeholders, set clear priorities, and maintain accountability for multi-department initiatives.

Oversee administration of sales technology tools and drive project management for sales operations initiatives.

Manage and prioritize the development backlog based on business value, technical feasibility, and stakeholder input.

Serve as a decision-maker for feature development, system enhancements, and platform upgrades.

Lead diverse, cross-functional teams in an agile, fast-paced environment.

Collaborate closely with Salesforce administrators, developers, and key business contributors to ensure successful outcomes.

Qualifications

Demonstrated experience managing Salesforce teams; familiarity with additional platforms is a plus.

7+ years in Salesforce Product Management, Product Ownership, or Business Systems role with a track record of delivering scalable, complex solutions.

Experience supporting a SaaS sales org.

Strong knowledge of Salesforce functionality, integrations, data architecture, and third-party managed packages.

Proven experience with DealHub solutions.

Ability to design scalable systems with technical depth and business alignment.

Skilled at turning business needs into well-defined features and enhancements.

Excellent communication and stakeholder management skills with experience aligning diverse groups on shared priorities.

Proficiency in backlog management, roadmap development, and delivery of high-impact Salesforce initiatives.

This role offers a competitive salary aligned with experience and qualifications, as well as a comprehensive benefits program that includes medical, dental, vision, disability coverage, retirement savings, paid time off, professional development, and opportunities for community engagement.

About Mason Frank International

Mason Frank International is a global leader in Salesforce.com recruitment, specializing solely in connecting Salesforce professionals with opportunities.

Job details

Seniority level: Director

Employment type: Full-time

Job function: Information Technology

Industries: Software Development

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Worksite address

boston, MA, 02298, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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