About this opportunity
Sunstall Inc. lists this Director,Business Systems & IT opportunity in whitner, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.
Job description
JobTitle:Director,BusinessSystems&IT
Department: HR/Administration
Location: Louisville,KY(Headquarters)-supportsLexington,KYandCincinnati,OHlocations;periodictravelrequired
EmploymentType: Full-Time
PayRate: Salary,commensuratewithexperience
ReportsTo: SeniorDirector–HR&AssetManagement
AboutAmericanRoofingandMetalCompany
Since1914,AmericanRoofingandMetalhassetthegoldstandardforroofingexcellenceinOhioandKentucky.Weareafourth-generation,family-runbusinessbuiltoncraftsmanship,integrity,andacommitmenttoexcellence.AsKentucky'slargestfull-serviceroofingcontractor,wetakeprideindeliveringtop-qualityservicetoourcustomerswhileexpandingourregionalpresence.
OurCoreValues
Lovewhatyoudo
Committedtogivingyourbest
Integrity-alwaysdoingtherightthing
Morethanroofers
Communicationthroughhonestanddirectdialogue
Continuousgrowththroughaccountabilityandadaptability
Deeplyrootedsafetyculture
Webeforeme
JobSummary
AmericanRoofing&Metalisseekingadriven,detail-orientedDirector,BusinessSystems&ITtoleadthecompanythroughamajortechnologytransitionandtoserveasthego-toresourceforthesoftwareandhardwareourteamsrelyoneveryday.ThisroleownsthecompanywideimplementationofBuildOpsfromplanningthroughgo-live,continuestobuildoutandsupportourSmartsheet-basedoperations,andmanagesday-to-dayITneeds-fromtroubleshootingandprovisioningtokeepingfieldandofficeemployeesequippedandproductive.
Thisisahands-on,highlyvisiblerolethatsitsattheintersectionofbusinessprocess,technology,andpeople.Therightcandidateisequallycomfortableleadingacompanywidesoftwarerolloutandpersonallywalkingafieldemployeethroughalaptoporphoneissue.
Duties&Responsibilities
BuildOpsImplementation&ChangeManagement
LeadthecompanywideimplementationandtransitiontoBuildOps,frominitialconfigurationthroughfullrolloutacrossalldepartmentsandlocations
Developandmanagetheimplementationplan,timeline,andmilestonesincoordinationwithcompanyleadership
Owndatamigration,systemconfiguration,andintegrationplanningbetweenBuildOpsandexistingtools
Designanddelivertrainingforofficeandfieldemployees,andbuildreferencematerials/SOPstosupportlong-termadoption
ServeastheprimarypointofcontactwiththeBuildOpsvendorforimplementationsupport,escalations,andongoingaccountmanagement
Identifyandtroubleshootissuesthatariseduringrollout,anddrivethemtoresolutionwithminimaldisruptiontooperations
Gatherfeedbackfromdepartmentleadersandfieldemployeestoguideconfigurationdecisionsandpost-launchimprovements
BusinessSystems&SmartsheetSupport
ServeascompanyadministratorforSmartsheet,supportingandmaintainingsheets,reports,dashboards,andautomationsusedacrossdepartments(bidlog,WINlog,warehouserequests,hiring,submittals,andsimilarworkflows)
PartnerwithdepartmentleaderstobuildnewSmartsheetsolutionsthatimprovereportingandday-to-dayworkflow
TrainemployeesonSmartsheetandotherbusinesssystems,andactasthego-toresourceforquestionsandtroubleshooting
Evaluateexistingbusinesssystemsandrecommendimprovements,integrations,orreplacementsasthecompanygrows
ITSupport&DeviceManagement
Serveastheprimarypointofcontactforsoftwareandhardwareissuesacrossallcompanylocations
Manageprovisioningandsetupofphones,laptops,andotherequipmentfornewhires,transfers,andreplacements
Maintainanaccurateinventoryofcompanyhardware,softwarelicenses,anduseraccounts/access
Coordinatewithoutsidevendorsandmanagedserviceprovidersonnetwork,phonesystem,andinfrastructureissuesasneeded
Manageuseraccessandpermissionsacrosscompanysoftwaresystems,ensuringtimelysetupanddeactivationasstaffingchanges
Field&Cross-DepartmentalSupport
Interfacedirectlywithfieldemployeestoresolvetechnologyissuesandensuredevicesandsoftwareholdupinfieldconditions
Provideresponsive,professionalsupporttoofficeandfieldstaffinLouisville,Lexington,andCincinnati
TravelperiodicallytotheLexington,KYandCincinnati,OHlocationstoprovidein-personsupportandtraining
Partnerwithdepartmentleaderscompanywidetoidentifysystemsandworkflowimprovementopportunities
RequiredSkills&Abilities
Strongprojectmanagementskills,withtheabilitytoleadacompanywidesoftwareimplementationfromstarttofinish
WorkingknowledgeofSmartsheetoracomparableworkmanagementplatform;administrator-levelexperiencepreferred
ExperiencewithBuildOpsorcomparablefieldservice/constructionmanagementsoftwarestronglypreferred
SolidgeneralITtroubleshootingskills,includinghardware,software,basicnetworking,andmobiledevicemanagement
Excellentverbalandwrittencommunicationskills,withtheabilitytotrainandsupportnon-technicaluserspatientlyandclearly
Strongorganizationalskillsandtheabilitytomanagemultipleprioritiesacrossseverallocations
Comfortableworkingwithemployeesateverylevelofthecompany,fromfieldcrewstoexecutiveleadership
Validdriver'slicenseandabilitytotravelperiodicallybetweenLouisville,Lexington,andCincinnati
Education&Experience
Bachelor'sdegreeinInformationTechnology,BusinessSystems,ComputerScience,orarelatedfield,orequivalentprofessionalexperience
5+yearsofexperienceinbusinesssystemsadministration,ITmanagement,orarelatedrole
Experienceleadingasoftwareimplementation,systemsmigration,orsimilartechnologytransitionpreferred
Experienceinconstruction,roofing,orfieldservicesstronglypreferred
Experiencewithmobiledeviceprovisioning/management(MDM)aplus
PhysicalRequirements
Primarilyanofficeenvironment,withprolongedperiodsofsittingandcomputerwork
Occasionalliftingofupto25-30pounds(equipmentandhardwaresetup)
PeriodictravelbetweenLouisville,Lexington,andCincinnati,includingsomedriving
AdditionalExpectations
Wearelookingforacandidatewhoisproactive,resourceful,andcomfortableowningaprojectofthisscalefromplanningthroughexecution.Thisrolerequiressomeonewhocanmoveeasilybetweenbig-picturesystemsstrategyandhands-on,day-to-daysupport-andwhotakesprideinkeepingourteamsequipped,supported,andproductive.
WhyJoinUs?
Competitivesalarywithgrowthopportunities.
Workwithanestablishedcompanybuiltongenerationsofcraftsmanship.
Bepartofateamthatvaluesquality,innovation,andprofessionaldevelopment.
Opportunitytomakealastingimpactonouroperationsandregionalpresence.
Benefits
PTO
#J-18808-Ljbffr
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.