About this opportunity
Crawford & Company lists this Director, Catastrophe Claims Operations opportunity in peachtree corners, Georgia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Under the direction of the VP-Catastrophe Operations, this Director of Catastrophe Operations – DESK, directs the overall catastrophe claims process for multiple groups or locations; ensures maximum profits by managing service delivery and controlling expenses; provides training and technical expertise to Catastrophe Managers and adjusters to ensure the overall optimization of the Desk claims program.
This leader will have a mastery level of experience in the technical aspects of the residential claims’ loss experience. The position will require strong to mastery level leadership competencies that will develop and deliver a result-driven operation. This position will be required to foster relationships and provide key leadership communication with a wide variety of stakeholders at varying levels and roles, including but not limited to Senior and Executive levels and insurance carrier product and program management. This leader must also have a demonstrated record of leading a large property claims operation in delivery of key metrics focused on exceptional customer service and quality. Assists with Budgets & Planning; Operational Efficiency; Client Satisfaction; Product Enhancement.
This is a full-time in-office position that requires local residency within reasonable commuting distance of Crawford’s Global Headquarters in Peachtree Corners, GA.
#J-18808-Ljbffr
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.