About this opportunity
InOpTra Digital lists this Director, CCaaS & Contact Center Technology Strategy opportunity in california city, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
InOpTra Digital is seeking a Director, Contact Center Technology to lead strategy, roadmap, and delivery for the enterprise contact center ecosystem. You will own the CCaaS landscape, including NICE CXone/CX1, voice infrastructure, IVR, and analytics, ensuring reliability and scalability.
The role requires 10+ years in enterprise tech and 5+ years leading delivery teams, with deep CCaaS and telephony expertise. Strong executive partnerships and a hands-on leadership style are essential.
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Worksite address
california city, CA, 93504, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.