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Richemont Iberia SL

Director, Client Experience & Engagement

new york, NY

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Job description

Montblanc, part of Richemont Americas, seeks a Director of Client Experience, North America, in New York to craft and execute a comprehensive clientelling strategy that aligns with global and local stakeholders. You will collaborate with retail, training, marketing, and store leaders to elevate the boutique experience and drive client development.

You will coach staff to KPIs, analyze impact, and present insights to the Executive Committee, while traveling up to 50% to nurture top VICs and

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Worksite address

new york, NY, 10261, US

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