About this opportunity
NJI lists this Director, Client Services opportunity in baltimore, Maryland. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The ideal candidate is a strategic client leader with deep agency experience and a strong understanding of communications, marketing, and the policy landscape. You excel at building trusted client relationships, guiding cross-functional teams, and translating complex challenges into clear strategies and exceptional work.
Responsibilities
Lead a diverse portfolio of client relationships and serve as a trusted strategic advisor
Guide complex, cross-functional projects from strategy through execution
Align clients and internal teams on objectives, expectations, budgets, and delivery
Mentor and develop client services leaders, fostering accountability and growth
Identify opportunities to strengthen client relationships, team efficiency, and quality of work
Qualifications
Agency experience in client services, account management, or a related field
Proven ability to lead complex client relationships and cross-functional teams
Strong communication, stakeholder management, and problem-solving skills
Experience managing budgets, resources, and competing priorities
Strong understanding of the U.S. political, policy, communications, and marketing landscape
Note: This position requires frequent weekly in-office presence, with the flexibility to work from home on a hybrid schedule; applicants must be within the DMV.
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Worksite address
baltimore, MD, 21276, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.