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Job description
Luxury Presence in Austin, TX is seeking a Director of Client Success to lead our expanding CSM organization at scale. You will own retention, expansion, and the operating model, partnering across teams to drive renewal and growth in a hybrid role.
You will lead a team of CSM managers and drive AI-enabled decision making with data to extend coverage and improve client outcomes. A strong background in SaaS customer success and leadership is essential.
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Who can apply
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