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Job description
DESCRIPTION
The Commercial Lines Director is responsible for leading an underwriting territory to achieve profitable growth, retention, underwriting excellence, and agency satisfaction. Reporting to the Vice President of Commercial Lines, this role is accountable for portfolio performance, agency management, talent development, and successful execution of departmental strategies.
The Director partners closely with the Commercial Lines Manager and other business leaders to drive underwriting consistency, operational effectiveness, and continuous improvement while ensuring strong agency relationships and exceptional customer service.
RESPONSIBILITIES
Develop and execute underwriting strategies that support profitable growth, retention, portfolio management, and agency relationship objectives
Monitor underwriting performance, loss trends, agency results, and market conditions to achieve financial and business goals
Provide leadership and direction on complex underwriting situations, risk selection decisions, and portfolio management strategies
Partner with Sales leadership and agency partners to strengthen relationships, improve market relevance, and capitalize on growth opportunities
Other duties as assigned
Lead, coach, and develop underwriting leaders and associates while fostering a culture of accountability, engagement, and continuous improvement
Establish performance expectations and ensure effective execution of departmental strategies, initiatives, and business objectives
Identify and develop future leaders through succession planning, mentoring, and career development
Collaborate with the Vice President, Commercial Lines Manager, and business partners to improve underwriting consistency, operational effectiveness, and overall business performance
Other duties as assigned
QUALIFICATIONS: ESSENTIAL
Demonstrated Commercial Lines underwriting expertise with a strong understanding of risk selection, portfolio management, pricing, and profitability
Proven leadership experience with the ability to coach, develop, and lead high-performing underwriting teams
Strong strategic thinking, decision-making, and problem-solving skills
Ability to develop and execute business plans that drive profitable growth, retention, and underwriting excellence
Strong analytical skills with the ability to interpret underwriting performance, loss trends, portfolio results, and market conditions
Excellent written, verbal, and presentation communication skills
Ability to influence outcomes and build strong partnerships with agency partners, internal business leaders, and cross-functional teams
Demonstrated ability to lead change, manage competing priorities, and successfully execute organizational initiatives
PREFERRED
Previous management experience leading underwriting leaders, supervisors, or managers
Professional insurance designations such as CPCU, AU, CIC, ARM, or equivalent
Advanced knowledge of Commercial Lines products, underwriting guidelines, agency distribution systems, and insurance marketplace trends
Experience developing and executing territory, portfolio, or business unit strategies
Experience utilizing underwriting analytics, operational metrics, and data-driven decision-making to improve business performance
Demonstrated success driving profitable growth, retention, agency engagement, and underwriting quality results
Experience partnering with sales leadership and agency partners to develop and execute growth strategies
REQUIRED
Ability to obtain and maintain a valid driver's license and an acceptable driving record consistent with the terms in SECURA's Fleet Vehicle Manual
Travel with overnight stays
At SECURA, we are transforming the insurance experience by putting authenticity at the forefront of everything we do. Our mission is clear: we’re making insurance genuine. We recognize that our associates are our greatest assets, and we invest in their well‑being and professional growth. We offer opportunities for continuous learning and career advancement, competitive benefits , and a culture that champions work-life balance. Joining SECURA means becoming part of a dynamic team that values each individual’s contribution and fosters a collaborative atmosphere. Here, you’ll not only find a fulfilling career but also a place where you can make a positive impact every day.
SECURA Insurance strives to provide equal opportunity for all employees and is committed to fostering an inclusive work environment. We welcome applicants from all backgrounds and walks of life.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.