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Newrez LLC

Director, Contact Center & Dialer Operations

tempe, AZ

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Job description

Newrez LLC is seeking a seasoned leader to manage dialer operations and oversee telephony projects. The role focuses on ensuring service levels, managing platforms, and coordinating with IT, Compliance, and Legal to enforce policy adherence.

The position requires substantial experience in collections, mortgage default servicing, and call center management, with strong analytical and leadership skills to drive improvements and staff development.

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Worksite address

tempe, AZ, 85285, US

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