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NYC Health + Hospitals

Director, Contact Center Excellence

new york, NY

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About this opportunity

NYC Health + Hospitals lists this Director, Contact Center Excellence opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

NYC Health + Hospitals is seeking an Associate Director, Contact Center Service Delivery to lead the Contact Center’s initiatives across patient, provider and clinical appointment needs.

You will collaborate with clinical and administrative leaders to roll out new projects, ensure KPI-driven performance, and drive improvements in patient experience within a large public health system.

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Worksite address

new york, NY, 10261, US

Who can apply

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