About this opportunity
PwC lists this Director, Contact Center Transformation & AI Strategy opportunity in florham park, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
PwC is seeking a Director of Contact Center Transformation in New Jersey to lead strategic initiatives, drive growth, and mentor leaders across the Commercial & Service Excellence practice. You will shape client engagements, oversee multiple projects, and maintain executive-level client relations to maximize satisfaction and efficiency.
The role emphasizes AI fluency, digital tooling, and a focus on service design, customer experience, and business development within PwC's network.
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Worksite address
florham park, NJ, 07932, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.