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Sencorpwhite

Director, Customer Service & Field Support Excellence

hamilton, OH

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Job description

SencorpWhite, Inc. seeks a Director of Customer Service & Support to provide strategic and operational leadership for the CSS organization in Hamilton, OH. This role oversees Field Service, Installation, Technical Support, Dispatch, and Aftermarket activities, driving growth and customer satisfaction.

The successful candidate will manage revenue, margin, expenses, and KPIs, while building a high-performing service team and ensuring alignment with company objectives and safety standards.

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Worksite address

hamilton, OH, 45013, US

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