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Arcadia Power, Inc.

Director, Customer Strategy — Remote-First & AI-Driven CS

northern, KY

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About this opportunity

Arcadia Power, Inc. lists this Director, Customer Strategy — Remote-First & AI-Driven CS opportunity in northern, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Arcadia Power, Inc. is seeking a Director, Customer Strategy with experience in a B2B SaaS environment to partner with senior leaders in shaping the customer lifecycle operating model and KPI framework, and to turn that thinking into actionable initiatives within Customer Success & Support.

We recently acquired an energy services company and are actively upleveling how customer success looks for a global energy management company.

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