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New York Power Authority

Director, Customer Technology & Data Strategy

city of white plains, NY

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About this opportunity

New York Power Authority lists this Director, Customer Technology & Data Strategy opportunity in city of white plains, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

The New York Power Authority is seeking a Director of Business Technology to define and advance its strategy for customer-facing technologies, including Dynamics 365 CRM, Power BI, and emerging AI capabilities. You will lead multi‑year roadmaps and partner with IT and business units to enable customer-centric data, analytics, and operational excellence.

You will oversee the Customer‑Centric Data Management Initiative, drive data governance and accessibility, and shape how customer information is

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