About this opportunity
Automotivemastermind Inc lists this Director, Dealer Relations opportunity in town of florida, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Who we are: Founded in 2012, automotiveMastermind, a part of Mobility Global, is the automotive industry's trusted data and technology provider. The company drives greater salesperson efficiency through its use of Actionable Intelligence and personalized experiences. Through a combination of behavioral predictive analytics, targeted marketing outreach, and expert consulting, automotiveMastermind empowers dealers and OEMs to seamlessly blend data and intelligence with personalized insights. automotiveMastermind is headquartered in New York City. For more information, visit
What you will do:
Must reside in Florida with extensive experience of the Florida market - Responsible for account and revenue retention and all aspects of dealer relationship management (customer success) within the territory
Responsible for launch planning, overseeing product implementation, providing direction and guidance to the Dealer Relations Managers/Specialists with the ongoing training and continuous improvement needs of the dealers in their area
Identify and capitalize on revenue generation (upsell) opportunities
Manage and report all identified KPIs including retention, revenue and operational metrics
Lead, coach and develop a team of 8-10 FTE’s – number of team depends on region
Primary contact for dealer management teams
Manages the overall client relationship and handles issues that have been escalated
Follows through to resolution, manages the overall service level agreements and conducts quarterly performance reviews to ensure that the product is adding ongoing value to the client organization
Must have thorough understanding of the product functionality, related services & processes and to be able to communicate their value to the client
Propose additional services as appropriate and ensure that product changes, new features and releases are communicated through Dealer Relations team
Support company growth targets by generating new business referrals
Partner with Business Development team to achieve long-term company goals
Network with existing contacts and clients to generate leads for new business
Lead presentations for potential clients and client industry groups
Ensure employee engagement by cultivating his/her direct reports
Deliver training to team members as part of the onboarding process and ongoing growth development
Build and maintain regional OEM/Dealer group relationships
Who you are:
Bachelor’s degree in Business Management, Marketing or a related field, or relevant work experience
8 or more years of professional experience working in sales, marketing or customer service in a luxury automotive retail environment
Prior management experience leading and managing field teams
Significant experience working with CRM tools
Think fast, work fast, drive change
Strong verbal and writing communication
Strong influencing skills
Ability to develop meaningful relationships
Negotiate effectively, finding win-win solutions in a non-confrontational way
Proactively solicit feedback
Regularly assess individual performance and adapt your work to achieve better results
Passionate, enthusiastic, can do attitude
Vested interest in the company’s success
The anticipated base salary range for this position is $150K to $165K. Final base salary for this role will be based on the individual’s geographical location as well as experience and qualifications for the role. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is the policy of Mobility to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Mobility will provide reasonable accommodations for qualified individuals with disabilities.
Mobility delivers Essential Intelligence® that shapes decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.