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RevOps Report

Director, Demand Generation & Marketing Operations

atlanta, GA

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Job description

What You’ll Do

Lead Americold's demand generation and marketing operations strategy to increase market awareness, strengthen customer engagement, support commercial growth, and build a scalable marketing engine. Partner closely with Business Development, Revenue Operations, Operations, and Communications to develop integrated campaigns, optimize marketing technology platforms, establish lead management processes, and deliver measurable business results. Lead a team responsible for events, creative services, digital marketing, and marketing technology while advancing Americold's evolution toward a world\-class marketing function.

About This Role

What You’ll Do

Lead Americold's demand generation and marketing operations strategy to increase market awareness, strengthen customer engagement, support commercial growth, and build a scalable marketing engine. Partner closely with Business Development, Revenue Operations, Operations, and Communications to develop integrated campaigns, optimize marketing technology platforms, establish lead management processes, and deliver measurable business results. Lead a team responsible for events, creative services, digital marketing, and marketing technology while advancing Americold's evolution toward a world\-class marketing function.

Essential Functions

Develop and execute demand generation strategies that support customer acquisition, account growth, and commercial objectives

Partner with Revenue Operations to establish and optimize lead lifecycle processes, marketing-to-sales handoffs, lead scoring models, and campaign attribution frameworks

Build account-based marketing (ABM) programs targeting strategic accounts and priority growth segments

Oversee Americold's marketing technology ecosystem, including marketing automation, CRM integrations, lead management workflows, reporting platforms, and website technologies

Develop and manage integrated marketing campaigns across digital channels, events, content marketing, email marketing, paid media, and industry programs

Create and maintain dashboards that connect marketing activity to engagement, pipeline development, and business outcomes

Partner with Business Development leadership to identify customer needs and develop marketing programs that support growth objectives

Lead development of customer-facing marketing materials, industry-specific campaigns, case studies, presentations, and solutions-based content

Manage Americold's digital marketing strategy, including website optimization, campaign performance, user experience, and conversion initiatives

Establish marketing performance metrics, governance processes, and reporting mechanisms to support data-driven decision making

Lead and develop marketing team members responsible for events, creative services, and marketing technology

Manage external agencies, consultants, and vendors to ensure effective execution and return on investment

Develop annual marketing plans, budgets, forecasts, and resource allocation recommendations

Monitor industry trends, customer insights, competitive activity, and emerging technologies to identify opportunities for growth and innovation

Collaborate with Communications, Public Relations, and Corporate Marketing leaders to ensure alignment with enterprise priorities and brand standards

Perform other duties as required

What Experience And Education You Need

Bachelor’s degree in marketing, Business Administration, Communications, or a related field

8\+ years of progressive B2B marketing experience with responsibility for demand generation, marketing operations, digital marketing, or commercial marketing

3\+ years of people leadership experience, including coaching and developing marketing professionals

Experience managing marketing automation platforms, CRM integrations, and marketing technology ecosystems

Experience developing and executing multi-channel marketing campaigns with measurable business outcomes

Experience working closely with sales, commercial, business development, or revenue teams

Experience managing marketing budgets, agency relationships, and external vendors

Strong understanding of marketing analytics, campaign measurement, attribution, and reporting

Proficiency with Microsoft Office applications, including PowerPoint and Excel

Ability to travel up to 25%

What Could Set You Apart

Experience in logistics, transportation, supply chain, manufacturing, industrial services, or other complex B2B industries

Experience implementing or managing HubSpot, Salesforce, or similar marketing and CRM platforms

Experience with account-based marketing (ABM) strategies and enterprise sales environments

Working knowledge of lead lifecycle management, marketing automation, customer journey mapping, and revenue marketing principles

Strong analytical mindset with the ability to translate data into actionable business recommendations

Excellent written, verbal, and presentation communication skills

Demonstrated success building scalable marketing processes and operational frameworks

Ability to influence and collaborate across multiple functions without direct authority

Proven ability to balance strategic thinking with hands-on execution

Experience managing organizational change, process improvement, and marketing transformation initiatives

Exceptional project management and prioritization skills in a fast-paced environment

Demonstrated integrity, accountability, and commitment to delivering results

Ability to communicate effectively with stakeholders ranging from frontline associates to executive leadership

Physical Requirements

Requires several hours per day of sitting, getting up and down from chairs, reaching, and/or bending.

Requires manual dexterity with normal hand and finger movements for typical office work, including the operation of computers, telephones, and similar equipment.

Requires ability to comprehend and communicate with others verbally and/or in writing.

May require travel by automobile and airplane for business.

May require visits to warehouse operations in temperatures at or below freezing.

May require the occasional lifting, carrying, positioning, and/or moving of objects weighing up to 20 pounds.

Join the Cold Chain That Feeds the World.

For over 120 years, Americold has connected producers, processors, distributors, and retailers to ensure food stays safe, fresh, and accessible. With 240\+ facilities across four continents and 14,000\+ team members, we’re a global leader in temperature-controlled logistics. Our mission is to help our customers feed the world – and we’re looking for people who share that purpose. We value customer service, innovation, and inclusion, and we invest in our people’s growth and well‑being. If you’re ready to make a meaningful impact in a company that puts people first, Americold is the place for you.

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Worksite address

atlanta, GA, 30383, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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