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Job description
Salesforce is seeking a CSM Director to lead Signature Success plan delivery across a team of Customer Success Managers. You will research, synthesize market intelligence and customer feedback to shape strategy and actions that drive tangible outcomes.
The role requires a customer-centric leader who hires, coaches, and grows a high-performing CS team, manages portfolios, and partners with Product, Engineering, Sales, and Services to drive adoption and retention.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.