About this opportunity
Skechers lists this Director, Finance and Supply Chain Systems Production Support opportunity in california, Missouri. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Director, Finance and Supply Chain Systems Production Support
This range is provided by Skechers. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$160,000.00/yr - $220,000.00/yr
WHO WE ARE
Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand.
ABOUT THE ROLE
We are seeking an experienced and highly skilled leader to ensure the stability, reliability, and optimal performance of our finance and supply chain systems. The ideal candidate will have a strong background in finance, supply chain, technology, and leadership, with the ability to bridge the gap between technical and business needs by supporting and optimizing Oracle Cloud applications. This role will be responsible for overseeing and managing the relationship with Oracle and other vendors, implementation partner firms, managed services offshore teams, as well as collaborating with internal Finance, Supply Chain, and IT groups. As we continue to modernize our technology landscape, this position will be instrumental as we continue our Finance and Supply Chain transformation journey.
WHAT YOU'LL DO
Oversee the day-to-day operations of the finance and supply chain systems production support team, ensuring high availability and performance of all applications and modules
Manage incident response and problem resolution processes, minimizing downtime and impact on business operations
Lead the problem identification and error resolution process, including tracking, troubleshooting, root cause analysis, and reporting defects
Establish and maintain service level agreements (SLAs) with internal stakeholders and external vendors
Develop and implement strategies to improve system reliability, scalability, and efficiency
Lead change management initiatives related to finance and supply chain systems, ensuring smooth implementations of additional functionality
Implement and maintain leading practices for service delivery processes to enhance efficiency and quality, and ensure data integrity in compliance with financial regulations
Ensure MSPs are delivering to the terms on their contract, are providing value-added services beyond contractual terms, are providing weekly/monthly status reports and KPIs, and delivering quarterly QBRs to senior management
Provide hands‑on, ongoing end‑user support to ensure that systems are operating efficiently
Prepare and present regular reports to senior management on system performance, project status, and key metrics
Monitor and analyze service delivery metrics, identifying trends and areas for improvement.
Lead periodic system audits and assessments to identify areas for improvement and ensure compliance with internal and external standards
Collaborate with cross‑functional teams to resolve complex service issues and drive continuous improvement initiatives
Create, maintain and document standard operating procedures that will scale with the applications
Stay current with emerging technologies and industry trends, recommending innovative solutions to enhance systems capabilities
Other duties as assigned
WHAT YOU'LL BRING
Exceptional people leadership and managerial skills are required; strong servant‑leadership philosophy preferred
Mentor and develop team members, fostering a culture of continuous improvement and technical excellence
Manage resource allocation and capacity planning to ensure optimal service delivery
Ability to lead, inspire, coach, mentor and motivate a diverse team; ensure team and individual accountability and performance standards are met; team could include direct reports, contractors, managed services, and/or consultants who will be located onsite, remote, and offshore
Manage relationships with third‑party vendors and service providers
People Management Responsibilities
Demonstrated track record leading a successful service delivery function
In‑depth knowledge and deep experience supporting Oracle Cloud Fusion ERP (Financials and Supply Chain modules) and Oracle EPM
Strong understanding of OIC to assist with integrations troubleshooting efforts
Exceptional leadership and people management skills
Excellent relationship building skills; able to build trust with stakeholders
Ability to conceptualize, formulate, and succinctly convey complex solutions to a wide audience
Excellent verbal and written communication skills; experience in communicating with executive level management in a clear, concise, easy to understand manner
Ability to influence outcomes and provide day‑to‑day tactical support
Extensive experience using ServiceNow for service delivery management, including INC, REQ, RITM, SCTASK, CHG, etc. configuration, reporting and dashboarding
Experience in vendor management, including contract negotiation, performance monitoring, and relationship building
Takes personal responsibility to improve processes and systems
Strong strategic thinking and problem‑solving abilities
Demonstrated innovation and creativity; considers different approaches to issue resolution
Works well in a highly dynamic paced environment and handle multiple demands with a sense of urgency, drive, and energy
Must have high degree of accuracy, results‑oriented, highly accountable
Adaptable, flexible in a changing environment; comfortable with ambiguity
REQUIREMENTS
Bachelor’s degree in Finance, Business, Computer Science, Information Systems, or related field; MBA or relevant advanced degree preferred
10+ years of experience in finance and supply chain systems management, with at least 5 years in a leadership role
Extensive knowledge of how to support ERP, EPM and Supply Chain systems, preferably Oracle Fusion Cloud
Experience with service ticketing systems such as ServiceNow
Strong understanding of O2C, R2R, P2P, P2M, EPM processes in a global company with wholesale, retail, and ecommerce channels sales channels
Strong understanding of Planning, Order Management, Inventory Management, Allocations, EDI, Master Data Management
Experience supporting other finance applications, like BlackLine, Lucernex, Alteryx, are a plus
Proven track record of leading and developing high‑performing teams, with strong interpersonal and communication skills
Excellent problem‑solving and analytical skills
Exceptional communication skills, both written and verbal
Ability to work effectively under pressure and manage multiple priorities
Seniority level
Director
Employment type
Full‑time
Job function
Quality Assurance and Information Technology
Retail
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Worksite address
california, MO, 65018, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.