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Mastercard

Director, Fraud & Customer Performance

o’fallon, MO

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About this opportunity

Mastercard lists this Director, Fraud & Customer Performance opportunity in o’fallon, Missouri. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Mastercard is seeking a Director of Customer Performance to lead fraud and compliance initiatives, engaging directly with high‑risk acquirers to improve ecosystem performance. The role focuses on fraud rate, chargebacks, and authentication success, reporting to the VP of North America Customer Engagement & Performance.

Ideal candidates will have deep fraud/risk management experience in card payments, strong analytics, and the ability to drive growth while ensuring regulatory and Mastercard

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