About this opportunity
Capital One Group lists this Director, Frontline Design & Live-Call Experience opportunity in virginia, Minnesota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Capital One is seeking a Product Design Director to lead the Frontline Servicing Experiences design team within the Card Servicing & Support portfolio. The role focuses on mission-critical platforms used by thousands of customer service agents, building highly responsive, information-dense tools that empower agents and enhance real-time customer interactions.
You will drive end-to-end design strategy, mentor design leads, and collaborate with Product and Engineering to shape roadmaps while
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Worksite address
virginia, MN, 55792, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.