About this opportunity
Hoshizaki Lancer Pty lists this Director, Global Accounts opportunity in atlanta, Georgia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Director, Global Accounts
#LSA-3706
Job Description
Our Company
Lancer Worldwide, a Hoshizaki Company, is an award-winning global leader in beverage dispensing. Through innovation and a commitment to dedication in action, we create products that benefit our customers worldwide, and give them a distinct advantage in the marketplace. We offer our teammates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We welcome talented, passionate, and highly motivated individuals to join our team.
Summary/Objective
The Director of Global Accounts is responsible for the sales strategy and execution for the company`s biggest accounts. This includes creating and implementing strategic sales plans, setting quotas, developing relationships, and forecasting sales. The role works closely with all departments within the organization to ensure alignment with the company's overall objectives.
Location : ATLANTA, GA
Key Performance Indicators
Grow the global account revenue base to exceed annual budgets
Drive GP and pricing initiatives to exceed annual targets
Ensure sales pipeline exceeds monthly budget targets
Track and monitor win / loose conversion rates
Essential Functions
Develop the Global Account Strategy
Create and execute a multi-year account plan.
Understand the customer's global business objectives, priorities, and growth initiatives.
Align internal resources and solutions to support the customer's strategy.
Own Executive Relationships
Build trusted relationships with senior decision-makers.
Serve as a key point of contact between the customer and the company.
Establish a strong stakeholder map across all regions and business units.
Drive Revenue Growth
Deliver annual sales, margin, and profitability targets.
Identify opportunities for new business, cross-selling, upselling, and geographic expansion.
Lead strategic commercial discussions and negotiations
Coordinate Cross-Functional Teams
Lead a virtual account team consisting of sales, service, operations, finance, engineering, marketing, and customer support.
Ensure consistent execution and communication across regions.
Remove internal barriers impacting customer success.
Maintain Account Health and Customer Satisfaction
Conduct regular business reviews (QBRs and annual reviews).
Track customer satisfaction, service performance, and issue resolution.
Act as an escalation point for major customer concerns.
Forecast and Manage Financial Performance
Manage revenue forecasts and opportunity pipelines.
Monitor profitability, pricing, rebates, and contract compliance.
Report account performance to executive leadership.
Understand Industry and Market Trends
Monitor customer industries, competitors, and emerging market developments.
Anticipate risks and opportunities that could affect the account.
Position solutions proactively rather than reactively.
Knowledge, Skills & Abilities
Demonstrated success in developing business strategies with successful execution
Rich understanding of the beverage industry, competition, products, and services
Ability to influence and improve existing customer relationships and develop new relationships across the industry
Forward thinking leadership skills to propel the business
Ability to influence, develop, and manage cross functional teams and positively drive culture and teamwork, while creating global synergy with the Lancer business
Strong business acumen and ability to manage P&L
Results oriented, innovative, and entrepreneurial approach
Excellent planning, organizing, communication and negotiation skills
Product development and commercialization experience preferred
Education & Experience
Bachelor’s degree in business, marketing, or a related field
MBA is advantageous
10+ years of account management
Proven track record of meeting or exceeding sales targets
Excellent communication, negotiation, and interpersonal skills
Strong understanding of market trends and industry landscape
Able to develop creative solutions to meet customer needs
Proficient in Microsoft Office Suite and other relevant software
This job operates in a combination of factory and professional office environments. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The employee is exposed to outside weather conditions at the manufacturing site. The noise level in the work environment is usually moderate.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, or crouch; talk or hear. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Additional Information
Lancer Worldwide does not provide employment-based visa sponsorship for this position. Candidates must be legally authorized to work in the United States and must not require employer sponsorship to obtain or maintain work authorization for this position.
Applicants who require reasonable accommodation during the application or interview process should contact Lancer Worldwide directly.
Notice To Third Party Agencies
Please note that LANCER does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, LANCER will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, LANCER explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of LANCER.
EEO Statement
Lancer provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and c onditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requirements
TBD
Shift
1st Shift
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.