Director, Global Occupancy Planning & Management

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves - JLL is seeking a Director of Global Occupancy Planning & Management to lead strategic space planning initiatives across APAC, LATAM, and AMER regions. This role provides crucial global leadership in delivering JLL's best practices through Occupancy Planning & Management products, solutions, and tools while partnering closely with client real estate teams to drive tactical and strategic planning aligned with portfolio objectives.

Strategic Leadership & Accountability

Provide strategic oversight of multiple regions while driving consistency, innovation, and excellence across global real estate portfolios

Manage global OP account budget for occupancy planning across APAC, LATAM, and AMER, ensuring optimal resource allocation and cost efficiency

Own and manage strategic multi-regional relationships, serving as executive-level point of contact for key client stakeholders

Drive space planning and data management programs to help client achieve real estate and workplace objectives

Team Leadership & People Management

Lead and manage a global team of occupancy planners across three regions with full accountability for performance outcomes

Structure, staff, and manage team with clarity of expectations across time zones, setting clear performance metrics and taking corrective action when necessary

Build high-performing team capable of responding to dynamic client needs across cultural and geographic boundaries

Crisis Management & Rapid Response

Lead crisis response efforts during urgent account situations, deploying rapid solutions while maintaining client confidence and account integrity

Navigate high‑pressure scenarios with resilience, making decisive risk-informed decisions under tight timelines

Demonstrate composure and strategic thinking during space planning emergencies, system failures, or client escalations

Implement preventive measures and contingency planning to minimize future disruptions across regional operations

Process Excellence & Cross-Functional Collaboration

Drive process improvements to provide efficiencies in service delivery and measurable cost savings

Champion innovation and technological advancement in occupancy planning methodologies

Work closely with facilities, MAC, projects, and local stakeholders across JLL service lines to deliver integrated solutions and ensure seamless client experience

Education & Experience

Bachelor's degree in Real Estate, Finance, Architecture, Design, Construction Management, or related field required; MBA preferred

8–15 years of experience in corporate environment with demonstrated progression in leadership responsibility

Previous experience in strategic space/occupancy planning and space data management with proven track record managing diverse teams across multiple regions

Demonstrated experience managing budgets and driving revenue growth in professional services environment

Technical Expertise

Ability to leverage technology to tell compelling data stories that influence strategic decisions

Understanding of activity-based working, change management, and utilization tracking

Deep understanding of corporate real estate dynamics across global markets with commercial awareness

Solid grasp of client business models and regional industry contexts across APAC, LATAM, and AMER

Strategic mindset with demonstrated bias toward transformation, solution execution, and measurable business outcomes

Core Competencies

Communication Excellence Exceptional written and verbal communication across all leadership levels and diverse cultural contexts. Ability to influence senior stakeholders and drive consensus across competing interests.

Strategic Problem-Solving & Decision-Making Risk-informed decision-making that balances client needs, operational constraints, and business objectives. Proven ability to analyze ambiguous situations, develop options, and recommend optimal courses of action.

Leadership & Influence Exceptional stakeholder management and relationship-building at all organizational levels. Managerial courage to address performance issues, make difficult decisions, and advocate for team needs.

Personal Attributes

Intellectually curious with appetite for calculated risk-taking

Resilient, resourceful, and accountable with high ownership mentality

Collaborative mindset with authentic "partner" approach

Unwavering ethical standards and professional integrity

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position: 165,000.00 – 180,000.00 USD per year

Location: On-site –Armonk, NY, New York, NY, Stamford, CT

Personalized benefits that support personal well-being and growth

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

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Worksite address

armonk, NY, 10504, US

Who can apply

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