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Job description
Kong Inc., a leader in API and AI connectivity technologies, seeks a Director of Scaled Customer Success to redefine how we support, retain, and grow our commercial base. This is a digital-first, globally oriented role with a focus on automation, AI, and scalable customer journeys.
You will oversee a global team of CSMs, develop a low-touch strategy, and align CS efforts with renewals to maximize retention and expansion across thousands of customers.
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Worksite address
raleigh, NC, 27601, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.