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Job description
Global Payments is seeking a Director of Voice of Customer (VoC), Customer Insights & Analytics to lead the enterprise VoC strategy and convert customer, operational, and market data into actionable insights. You will own listening programs, analytics capabilities, and reporting standards while collaborating across the organization to drive customer-centric growth.
You will lead a global insights team, develop capabilities across Product and Operations, and advance AI-enabled analytics to inform
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Worksite address
tempe, AZ, 85285, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.