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Job description
Global Payments seeks a Director of Voice of Customer (VoC), Customer Insights & Analytics to lead the enterprise VoC strategy and transform customer, operational, and market data into actionable insights that drive customer-centric growth.
Reporting to the VP/Head of Customer Experience, this leader will establish global listening programs, analytics capabilities, measurement frameworks, and reporting standards while partnering across the organization to identify opportunities and strengthen
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.