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Job description
Blue Shield of California is seeking the Director, Government Markets Customer Experience to lead frontline agents, supervisors, and managers, ensuring every member interaction reflects our commitment to service excellence.
This hybrid in-office role emphasizes strategic leadership, accountability, and continuous improvement to deliver personalized, high-quality support for Government Markets members, strengthening trust and health outcomes.
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Worksite address
lodi, CA, 95240, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.