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Job description
Blue Shield of California is seeking a Director of Government Markets Customer Experience to lead the strategy and operations for our Government Markets members. You will oversee frontline agents, supervisors, and managers to deliver service worthy of our family and friends.
In a hybrid workplace, you will foster accountability and continuous improvement, ensuring compassionate, high-quality interactions that improve outcomes and strengthen member trust across the government markets.
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Worksite address
los angeles, CA, 90079, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.