About this opportunity
Blue Shield of CA lists this Director, Government Markets CX & Operations opportunity in oakland, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Blue Shield of California seeks a Director to lead Government Markets Customer Experience, guiding member interactions and service excellence across frontline teams in a hybrid Oakland office. The role emphasizes accountability, compassionate leadership, and continuous improvement to deliver high-quality support that improves outcomes and strengthens member trust.
You will collaborate with senior leaders to align operations with Blue Shield's mission and build high-performing teams that help
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Worksite address
oakland, CA, 94616, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.