About this opportunity
Chick-fil-A lists this Director in Training opportunity in raleigh, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Director in Training
As core members of the restaurant leadership team, Directors in Training typically oversee specific areas of the restaurant business like Operations, Training, Human Resources, and more. A Director oversees a department within the business and is responsible and accountable for business results in that department.
Responsibilities
Fully own area processes, results, and staffing
Work with the Director Team to set strategy for operational systems and processes
Develop strong leaders in the restaurant
Lead the team toward accomplishing performance metrics
Ensure proper management and documentation of all area systems and guidelines
Drive brand standards for Food Quality, Safety, Guest Experience, and all other performance metrics
Explore and implement new ways to improve operations
Create a positive restaurant environment for the guests and team
Allocate daily, weekly, and monthly cleaning and maintenance tasks
Analyze and effect business results: CEM, Food Cost, Labor Cost, Net Profit
Prepare the restaurant and team for all 3rd Party Audits
Anticipate and solve long‑term issues of throughput and systems
Support fellow leaders with coverage for time off
Attend regular leadership meetings
Participate in all team building events
All other tasks as assigned
Required Competencies
Think strategically and cast vision able to see and communicate the business goals with the ability to use forward thinking and planning
Communicate effectively: communicates clearly and professionally, sets clear expectations, able to lead crucial conversations with tact and empathy
Time management: organization, high capacity, meets deadlines, prioritizes most important goals, makes wise decisions
Adapts and innovates: adjusts quickly to changing priorities and conditions and generates new approaches to problems
Growth oriented: explores new ideas and opportunities to produce results for the business
Intentional leadership: intentionally and proactively leads the team to meet our potential in a God-honoring way
Organizational builder: skilled in organizational strategy and execution: thinks, builds, and leads like an owner
Culture guardian: models Core Values, exemplifies our Vision, and lives out the Chick-fil-A Corporate Purpose
Faithful steward: invests and multiplies what has been given to them to steward
Development
Create and follow a personal development plan
Develop and execute quarterly area growth plans
Meet 1:1 with Executive Director to discuss the business and problem solve to improve results
Maintain current ServSafe Certification
Train, coach, and develop strong leaders
Key Performance Indicators
Food Safety Score
Customer Experience Metrics
Sales Growth
Net Profit
Requirements
Full time
40+ hours per week
Flexible availability required
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
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Worksite address
raleigh, NC, 27601, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.